Clinical Excellence in Digital Transformation

ClinOps is a specialist clinical operations service provided by Nexus Nova that supports the effective and safe rollout of all Electronic Patient Record (EPR) systems within NHS and private healthcare settings.

Why ClinOps?

Clinician-Led: All support is delivered by registered healthcare professionals with EPR experience.
NHS-Focused: We understand the unique challenges and governance frameworks of NHS environments.
Integrated: ClinOps works seamlessly alongside Nexus LMS, Nexus Neo, and our other digital readiness services.

Delivered by a skilled team of clinicians, including doctors, nurses, pharmacists,allied health professionals and midwives, the service plays a crucial role in aligning clinical care with digital innovation. By embedding clinical expertise throughout the implementation journey, ClinOps helps ensure patient safety, streamlined workflows, and confident adoption of EPR systems by frontline staff thereby supporting a new way of working promoting the organisational change.

Clinical Floorwalking & At-the-Elbow Support

Real-time, on-the-ground clinical support during go-live. Immediate, informed assistance for frontline staff. From answering EPR usage queries to reinforcing digital workflows reflecting local processes, our clinicians are equipped to support care delivery at critical moments of transition.

EPMA Support & Transcribing

Clinical transcribing of paper medication charts. On-ward EPMA guidance and data input. Clinical validation and cross-checking Our pharmacist-led EPMA support ensures medication safety remains a priority.

Digital Training & Go-Live Support

Role-specific clinical training. Scenario-based learning aligned to real-world NHS care pathways. Reinforcement of clinical safety protocols and digital competence.

Clinical Testing & User Acceptance Testing(UAT)

Scripted and exploratory UAT. Workflow simulations and safety validation. Identification and escalation of issues before go-live

Transcription & Workflow Validation

Transcribing critical patient data from legacy systems or paper. Validating workflows for safety, logic, and usability. Ensuring adherence to clinical governance and trust standards